Subscribing to our fresh roasted coffee ensures you get the freshest coffee delivered to your door.  When you subscribe (no matter what frequency), we know your order is coming up and we roast coffee just for you.  Typically (depending where you live) our coffee is delivered to your door within just days of roasting.  

For most home delivery customers, orders are processed on Monday mornings.  That means you have up to Sunday at midnight to make any changes to your order.  

It depends on where you live.  Most home delivery subscribers in Toronto will have their coffee delivered on Wednesdays.  Most Hamilton home delivery customers will have their order delivered on Friday's.  However, exceptions do exist.  We suggest you have a look at our delivery map.

Just leave it on your front door step:)  We will pick it up on your next scheduled delivery.  For customers living in apartment/condo buildings, you can leave with your concierge or get in touch with us at info@coffeecology.com to discuss alternative options for returning jars.

The jar deposit is $1.  We typically do returns on a monthly basis.

Yes absolutely!  We typically ship our coffee in bags via Canada post and depending where you live, most orders are delivered within 1-3 business days and we provide tracking numbers.  Most orders are shipped on wednesdays as that is when our coffee is the freshest!  

We charge a flat rate of $4.95 for shipping across Canada.  If you spend $49 or more then shipping is free!

This is our unique way of sending great tasting, fresh roasted coffee all across Canada for an affordable price.  For $17.90, you get 3/4lb of coffee and mail delivered to your door.  There is no tracking number for this product as we ship letter mail, hence the unique packaging.  You can subscribe to this product is on a weekly basis.